All news

Jackpot hopeful swears off lottery over confusing scratch-off font

A glitch with a lottery ticket left one Ohio player thinking he won $5K — instead, he won nothing.

James Lester pointing to the $2 “I'm Lucky and I Gnome It” scratch-off ticket that created this situation.
James Lester pointing to the $2 “I'm Lucky and I Gnome It” scratch-off ticket that created this situation. Photograph credit to News 5 Cleveland.
Todd Betzold

An Ohio man scratched his $2 “I'm Lucky and I Gnome It” ticket and thought his luck had finally turned around. Instead, his big $5,000 win vanished right before his eyes. Frustrated and seeking answers, the man found himself on an unexpected journey that led straight to the Ohio Lottery Commission, and eventually, the news.

The numbers on the ticket were difficult to read

About two weeks ago, James Lester said he bought a $2 “I'm Lucky and I Gnome It” scratch-off ticket from the Ohio Lottery. After scratching the ticket, the man thought he had won $5,000.

He wanted to make sure he had a winner, so he told WEWS, “I scanned it, and it said loser and I'm like, 'Oh no. My phone is tripping.'”

Lester was confused and wasted no time as he made his way back to the store where he purchased the ticket.

He told the media outlet, “I asked the gentleman, the regional manager down there, and I'm like, 'Sir, can you please tell me what this number is?'”

No one was providing answers

As it turns out, the regional manager couldn't provide him any answers on what the number was. Lester wasn't getting answers from anyone, so he said he reached out to the Ohio Lottery Commission and then eventually to WEWS in hopes of getting some kind of answer.

Lester said, “I've questioned it so far; I came to the news channel and that's bad.”

As it turns out, coming to the news channel finally provided him an answer to what happened.

WEWS reached out to the Ohio Lottery Commission on behalf of Lester, and they responded in an email saying:

The Ohio Lottery Commission received a complaint in late October that the numbers on the ticket were difficult to read clearly, so we decided it was best to reprint with a font that was cleaner. Tickets were reprinted, and sales reps are working to remove the old tickets from the field, but if the previously printed version was still sold it was still a valid ticket and would be paid if it were a winning ticket.

Things became more clear

After reprinting the ticket, it clearly showed Lester's ticket was, indeed, not a winner. He told WEWS, “I feel like I've been tricked.”

While Lester feels he has been tricked, the Ohio Lottery Commission advises any player who has a question about whether or not their ticket is a winner to scan the barcode or send it to the lottery headquarters to be reviewed by their claims office.

“I want them to print stuff and make sure it's plain as day for somebody,” said Lester. “It's just not fair.”

No more gambling

While Lester told WEWS that he has spent a lot of time and money gambling, this experience has changed that for him.

He said, “I quit playing the Ohio Lottery as of that day. Quit playing. Will not play Ohio Lottery again.”

While Lester claims he will not be playing the Ohio Lottery anymore, if you do, please remember to play responsibly.

Comments

0
Loading comments

Related articles

Joshua Johnston, Lead Director of the Mega Millions Consortium.
Featured
Slower jackpots, bigger payouts: Inside Mega Millions' new formula

Joshua Johnston, Lead Director of the Mega Millions Consortium, tells Lottery USA how they bet big on players.

Samantha Herscher profile pic

Samantha Herscher

Lottery players queuing up at a local lottery retailer in Illinois.
When the jackpots disappeared: Inside state lotteries' redirection

How state lotteries survived the year without mega jackpots.

Samantha Herscher profile pic

Samantha Herscher

An electronic display with a $900 million Mega Millions jackpot and a $490 million Powerball jackpot.
$900M Mega Millions jackpot inches closer to historic $1B mark

38 drawings and counting. Will someone claim the jackpot on Tuesday?

Samantha Herscher profile pic

Samantha Herscher

A close-up of a scratch-off ticket that has been scratched.
This small scratch could be costing players millions in lottery prizes

Are you being cheated with micro-scratched lottery tickets?

Alex Cramer profile pic

Alex Cramer

Recent articles

View All
An electronic display at a lottery retailer displaying a $965 million Mega Millions jackpot.
Featured
Record $965M Mega Millions jackpot marks longest run in history

Mega Millions draw yields big second and third-tier winners, but the jackpot keeps climbing.

Halley Bondy profile pic

Halley Bondy

Lottery players queuing up at a local lottery retailer in Illinois.
When the jackpots disappeared: Inside state lotteries' redirection

How state lotteries survived the year without mega jackpots.

Samantha Herscher profile pic

Samantha Herscher

The Michigan Lottery and the Lotto 47 logos over a green background  with dollar signs.
Michigan lottery fever grows as Lotto 47 climbs past $20 million

Only three other times has the jackpot climbed this high. Will this be the one that breaks records?

Todd Betzold profile pic

Todd Betzold

The Washington Lottery Hit 5 logo over a white background.
Washington Lottery player scores $195,000 Hit 5 jackpot

It's another reminder that even smaller draw games can deliver big dreams and bigger payouts.

Todd Betzold profile pic

Todd Betzold