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Nearly 550 Connecticut residents hit by lottery company data breach

A data breach at Brightstar Lottery Group primarily affected company employees, not Connecticut players.

The Connecticut Department of Consumer Protection logo over a white background.
If you live in Connecticut and receive a letter and are unsure if it legitimate, contact the Connecticut Department of Consumer Protection to get assistance.
Samantha Herscher

A data breach at Brightstar Lottery Group has affected nearly 550 Connecticut residents. But before you panic, here's what you need to know.

The breach primarily impacted Brightstar employees, not lottery players. The company, formerly known as IGT, provides gaming and lottery technology services. They collected personal information from prize winners as part of their business operations.

What exactly happened?

Brightstar's corporate systems were compromised. The good news? Connecticut Lottery's systems remained untouched. This was an isolated incident that didn't affect the state's lottery operations.

Most affected individuals work for the Rhode Island-based company. If you're a regular lottery player, your information likely wasn't involved.

Should you worry?

Not really. Brightstar has already taken action. They've hired Kroll, a reputable security firm, to provide free identity monitoring services for 24 months.

If you're affected, you'll receive a letter with clear instructions. No immediate action is required on your part.

How to spot the real deal from scams

Here's where you need to pay attention. Scammers love data breaches. They use them as opportunities to trick people.

Remember this: Brightstar will never ask for personal information or money to activate your free monitoring service. If someone contacts you requesting either of these, it's likely a scam.

Received a suspicious letter? Contact Connecticut's Department of Consumer Protection Gaming Division to verify its authenticity.

Your protection playbook if you were affected

  • Take advantage of free services. Activate that 24-month identity monitoring service. It includes credit monitoring, fraud consultation, and identity theft restoration. All free.
  • Consider freezing your credit. This is your strongest defense. A credit freeze prevents new accounts from being opened in your name. Contact all three major credit bureaus: Equifax, Experian, and TransUnion. It's free and effective.

Other good protection habits that everyone can benefit from

  • Monitor your accounts religiously. Don't rely solely on monitoring services. Check your bank statements, credit card bills, and financial accounts regularly. Spot something unusual? Act fast.
  • Upgrade your passwords. Use this opportunity to strengthen your online security. Create unique, strong passwords for each account. Consider using a password manager to keep track of them all.
  • Enable two-factor authentication. Add that extra security layer wherever possible. Even if hackers get your password, they'll still need your phone or another device to access your accounts.

What if fraud strikes?

Contact the affected financial institution immediately. File a report with the Federal Trade Commission at IdentityTheft.gov. They'll provide a personalized recovery plan.

Consider filing a police report if you believe you're a victim of identity theft.

Data breaches are common

Companies get targeted by cybercriminals regularly. What matters is how quickly and effectively they respond.

Brightstar acknowledged the breach and reported it promptly. They're providing free protection services to those affected. Most importantly, they've isolated the incident from Connecticut Lottery's operations.

Are you concerned about your personal information? Take proactive steps now. Freeze your credit. Monitor your accounts. Strengthen your passwords.

But don't let fear paralyze you. With the right precautions, you can protect yourself effectively against identity theft and fraud.

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